Award Winners &
Forward Thinkers

Not all workspace solutions providers are the same. Our family values showcase a positive impact on our community and environment as a consequence of doing business. We are a people-centred business in every way.

Our Vision

To work collaboratively with our Clients and all elements of the supply chain to deliver a unique Circular Economy model and value through sustainability – whilst creating working and learning spaces which engage and delight their users. 

To drive innovation in the contract furniture sector by providing a range of services which solve the real life furniture issues faced by Clients. From planning and selection of new,  through to to repairs, maintenance, removals, storage, reconfiguration and end of life re-use and recycling. 

To improve our Clients’ environmental, social and financial performance as a consequence of furniture procurement.

Our Story

Established in 1974, JPA Furniture is an independent family business specialising in the contract sector and providing complete furniture solutions for its Clients. 'Quality Service and Quality Furniture' have been our mantra for over 45 years, putting people first, at the heart of everything we do.

Our task is to use our 45 years of experience to create innovative, collaborative and engaging spaces for our Clients, where users can thrive and organisations evolve as a consequence. Now into the second generation of family ownership, JPA Furniture is continually seeking to drive the business forward in line with the ever-changing demands of the 21st Century.

Round the clock support

Happiness guaranteed

Passionate workspace team

JPA staff on every element

Unparalleled infrastructure

Multi award 
winners

Our Commitment to our People

Our people are just great! We would say that, but they truly are! JPA are a people-centred family company with a tightly knit passionate, enthusiastic and team – the extended JPA family. We are committed to upholding and championing fair treatment and fair trade in all our business activities for all our stakeholders.

This is Rob, celebrating 20 years of service at JPA with Graham, our MD. JPA’s average length of service is over 11years and our team continues to grow. Our people are our biggest asset and we are immensely proud of each and every one who continue to contribute to our business success.

Our Commitment
to Quality

Our company was founded on the principles of Quality Service and Quality Furniture by John Pulsford in 1974. We can’t wait for you to meet our team and for you to experience our commitment to customer satisfaction.

Our team provides robust and creative furniture solutions on time, to budget and design – time and time again, achieving a 98.7% first time installation success rare in 2018 and many happy customers.

Our Commitment to Health & Safety

With safety considerations at the centre of everything we do, JPA are committed to the highest levels of safety performance both on and off-site. Our CHAS certification provides externally audited evidence of our care towards all stakeholders – our staff, our suppliers, our clients and our community.

We bring peace of mind through integrated regulatory and legislative compliance across the operational, design and product elements of our business and fully believe that "a safer company is a more successful company’.

Our Commitment
to Sustainability

We passionately embrace every challenge to ensure that both JPA and our clients have the maximum POSITIVE impact on our environment as a consequence of our business operation, products and services.

  • We are zero landfill
  • We are carbon negative
  • Our products are sustainable
  • We operate locally

Our Commitment to Reducing Waste

Project DODO is our unique and now award-winning end-of-life redundant furniture solution which we have spent the last three years researching, piloting and testing

We call it DODO because the aim is to make Client’s redundant furniture landfill extinct – and we’ve achieved it. Our range of services maximise Clients’ existing furniture by repairing, refreshing, re-configuring, re-using it elsewhere or community rehoming, with end of life recycling as a last resort.

This means that JPA can uniquely offer a COMPLETE furniture service from initial space planning and supply of new furniture right the way through to the headache of dealing with furniture that is damaged, in need of repair or no longer wanted.
If you have furniture problems you don’t know how to deal with simply get in touch, we’d love to hear from you.

Frequently asked questions

Do you deliver and install my furniture?

JPA deliver and fully install all furniture supplied, with our very own teams of fitters in easily recognisable red liveried vehicles. Our fitters are fully trained (and DBS checked for peace of mind) and will deliver and assemble your new furniture as part of the job, leaving it ready for you to use straight away. We’ll show you how it works just in case and then also remove any packaging materials for recycling, with nothing going to landfill.

Can you help me with planning my space?

Our design team can help you plan and furnish all types and sizes of workspace including fixed desks, hot desks, breakout and collaborative spaces, chill and café spaces, meeting and mixing spaces. We help you make the most of your space, dealing with all legislative and regulatory issues so you don’t have to, whilst creating effective, engaging areas for your teams to work, rest and play.

What if I need help after my furniture has been delivered?

Because we only sell products from robust, tried and tested manufacturers, we underwrite all factory warranties free of charge. We’re happy to work with your cleaning and maintenance teams to show them how to get the best from your furniture, and also to give product training and refresher training as needed. If hot desking means that someone else keeps adjusting your chair, you need to know how to re-set it to make it work for you and get comfy. We’re here to before, during and after furniture installation.

What do I do with my old furniture?

The good news is that JPA have an award-winning furniture collection, re-use and recycling programme already in place. We can discuss options for removal of your old furniture when planning your new furniture, but can also collect your unwanted furniture as a stand alone service. Either way, we guarantee that none of your unwanted furniture goes to landfill. Simply get in touch for more details.

How can my office be more sustainable?

Better sustainability can be achieved by all organisations of all sizes. Firstly we can help by keeping the furniture you already have in use for longer, by repairing, refreshing and reupholstering it – we call this PROJECT DODO, preventing your old furniture from becoming extinct! Not only does this prevent furniture landfill, but it’s also a cheaper option than buying new and using more resources. We can also reconfigure your furniture, re-arranging it into different set-ups to suit changing workflow and business requirements

How do I know where my furniture comes from?

All the furniture we supply is from ethical and sustainable sources -the board we use is FSC certified from managed and renewable sources and all standard fabrics carry the EcoLabel. Our supply chain is checked against stringent criteria to also make sure that product manufacturers are actively promoting social welfare both internally and down their own supply chains. You can rely on JPA for quality, sustainability and long-term value.

What is PROJECT DODO?

JPA’s Project Dodo is our own award-winning furniture maximisation programme! We work with you to help your furniture last longer before you buy new, through repairs, refresh, reupholstery, reconfiguration or off-site relocation – there’s no excuse for single use! If you really can’t use it, we’ll simply collect it and try and rehome it in the community or recycle it for materials recovery. Either way, we make it easy for your organisation to reduce furniture waste and eliminate furniture landfill.

Do I have to dispose of the packaging?

No, the good news is that after unwrapping and assembling your furniture ready for use, we collect all the packaging and take it back to our warehouse for re-use or recycling.

A collection of our happy clients

May I please express my most grateful thanks for the efforts made by you and your teams in trying circumstances, with the loss of the goods lift. The hard work put in paid dividends and floors 3 and 4 are looking excellent. 

Head of FM, Enfield Council

Head of FM
‘Please could you pass on my many many thanks to your team who carried out a very exhausting task here today at Magdalen I could not have got through the day without them!

Their commitment, loyalty, patience and work ethic is truly outstanding and I am so very grateful to them for all that they did (plenty of sweating but thankfully no tears).
In fact all of the team are absolutely FAB and never ever let me or the JPA name down.’

Magdalen College

Steward
A quick note to say that everything went to plan and the new furniture is stunning! The guys did a sterling job and I am very pleased! This was the biggest, costliest order I have ever made and it is worth it!

University College London

Head of Department
What a great company. I'm very jealous of your team, your working environment and your confidence in your approach. I'm sure it must be a brilliant place to work.

Radio Response

Congratulations on the 100 Chair Challenge - a life-saver for local charities with limited resources and an imaginative idea.

St Albans & District Talking Newspaper

I thought the scheme a great idea, not only to allow people to dispose of old chairs, but then to have them renovated and recycled really helps the environment, and the end users.

EcoService (UK) Ltd

Interested in working together?

No matter what stage you are at in your thought process, make contact with our team today to discuss your project.

Call Us

UK: 01727 840 800

Sales

Monday - Friday: 09:00 - 17:30

Customer Service

Monday - Friday: 09:00 - 17:30

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Copyright © 2019
JPA Furniture Ltd. A John Pulsford Associates company
JPA Furniture Ltd
Sphere Industrial Estate,
Campfield Rd, St Albans 
AL1 5HT, UK

01727 840 800

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